Job expirat
- Coordinates and optimizes the helpdesk and end-user support activity
- Assists users in solving PC problems
- Responds to and diagnoses problems through discussions with users
- Responds to inquiries and requests for assistance with computer systems or PCs
- Identifies problems, troubleshoots and provides advice to users
- Co-ordinates with other IT areas to solve problems if necessary
- Uses help desk systems for tracking incidents
- University degree (Faculty of Automatic Control and Computers or of the Faculty of Electronics, Telecommunications and Information Technology)
- Minimum 2 years working experience with IT equipments and minimum 1 year experience in team coordination
- English ¿ advanced level
- PC literacy (Windows platform, MS Office, VPN environment, Hardware ¿ Printers and Computers, Networking)
- Planning and organizing skills
- Capacity for synthesis and analysis
- Communication skills
- Details oriented
- Client oriented
- Promptitude
- Team spirit
Grupul Zentiva este unul dintre liderii industriei farmaceutice din Europa Centrala si de Est si lider de piata in Republica Ceha, Slovacia si Romania. Suntem specializati in dezvoltarea, producerea si comercializarea de produse generice. Portofoliul actual al grupului contine circa 270 produse in 500 de forme farmaceutice de prezentare si acopera o gama larga de arii terapeutice.
Avand o conceptie moderna si dinamica, dublata de experienta indelungata pe pietele din Europa Centrala si de Est, Zentiva contribuie la dezvoltarea sistemelor de sanatate in regiunile in care activeaza.