19-03-2013 | EXPIRA LA 18-04-2013
Job expirat
Monitoring the team’s performance and ensuring everyone meets objectives and performance standards
Supporting the team’s development by identifying training and coaching needs
Managing the relation with the customer representatives
Identify recurrent problems/issues in Operations and resolve
Putting in place in a proactive manner measures to ensure customer satisfaction
Identifying and driving process improvement opportunities
Acting as a point of contact for all activity, process and team related matters
Ensure client response time is within acceptable limits set with the client and deadlines are met with accuracy
Must have:
Professional experience of minimum 4 - 5 years in the accounting area
Excellent command of English and Greek languages
Very good knowledge of MS Office applications (especially advanced Excel knowledge)
Good computer skills (Ms Office packager) and ERP experience (will be considered an asset)
University degree in Accounting/Finance
Nice to have:
Detailed, hands-on experience on people management practices
Be able to support, mentor and provide leadership guidance to team members
Project Management Skills
Flexibility, adaptability, and ability to deal with ambiguous situations on a consistent basis as well as advanced writing, verbal, and presentation skills
Exhibit excellent teamwork, focus on customer service and strong communication/documentation skills
Perks:
Industry-competitive salary
Medical plan option for you
A Wellness Incentive program
Generous time off
Life, Disability and Total Permanent Disability Insurance that covers up your full needs
Genpact’s Educational program which offers you access to multiple courses internationally certifies
Significant discounts on various products and different vendors based on Genpact badge
Uniquely open, pleasant and informal environment
Food court, relaxation area, coffee corners
And much more!
Genpact is a global organization with processes in Europe providing high quality business services for various GE businesses as well as large multinational organizations.
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide. Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, Hungary, Romania, the United States, Mexico, and Poland.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services. We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
