02-08-2009 | EXPIRA LA 08-08-2009
Job expirat
HP is expanding its international team in Bucharest and is looking for service and business oriented employees who are ready to take on responsibility and enjoy working independently.
Join our team! Apply for the position of End-user Verification Specialist!
The International End-user Verification Specialist works in a European, multicultural and multilingual channel business environment. Our environment is dynamic and characterized by high customer focus, speed, change, and constant evolution.
Job Description
End-User Verification (EuV) is a process to ensure that discounted products supplied via the special pricing process are passed on to the End user specified on this Order Processing guideline (OPG) and do not leak onto the Grey Market. In order to maintain HP's quality standards and to maintain customer satisfaction, HP is carrying out End user verification to counteract: Grey Marketing and misuse of the special pricing.
EuV Specialist main tasks:
- Review cases of suspected fraud.
- Perform EuV checks.
- Track and report EuV result / status.
- Partner communication (includes Request / Reminder / Result).
- Stakeholder communication and open actions follow up.
- Propose follow up actions on consequences for failures.
- Ensure data quality (EuV result / follow up actions).
- Document and regularly report the status.
Profile we’re looking for:
- Fluent in GERMAN and ENGLISH, both written and spoken.
- Excellent analytical skills.
- Previous work experience in a customer facing environment.
- University Degree in Business or equivalent.
- Strong team player.
- Ability to manage diversity.
- Excellent communication skills.
- Solution oriented.
- Conflict resolution skills.
- PC and Microsoft Office tools knowledge, good Excel and PowerPoint knowledge.
HP will offer you training for this challenging position with further development opportunities in an international environment.
Please apply directly www.hp.com/go/jobs
job number 301409
HP is committed to developing products, services and information that are accessible to everyone, including people with disabilities or age-related limitations. This commitment supports our company s diversity and Total Customer Experience objectives and helps ensure that the benefits of technology are available to all.
