Direct to Consumer Specialist

Adecco Romania

30-03-2016 | EXPIRA LA 29-04-2016

Job expirat

RESPONSABILITATI

For one of our clients, world leader in insurance, present in over 50 countries, Adecco Professional & Executive Search Division is looking for Direct to Consumer Specialist.

Main Responsabilities:
Implement Telemarketing Campaigns in partnering call centers and monitor the evolution of these campaigns as per plan and company standards.
Act as Metropolitan Life representative in the partnering call centers. Spend part of the working time in the coordinated call centers.
Ensure high quality of sales performed by the external call center by monitoring and coaching of agents, listening of recordings etc.
Identify and propose new solution and ideas for improving quality of the sales and the post-sale activities with the aim to achieve higher sales results.
Capability to understand business and use this knowledge in effective management of the partnering call center.


CERINTE

Prior experience in managing telemarketing campaigns through partnering call centers
High goal orientation and determination in goal achievement
High level of interpersonal skills including capability to build effective relations with employees at several levels from call center agents to executives
Influencing and negotiation skills
Social sense and diplomacy enabling to identify and manage challenges and issues raising in the partnering call center from the perspective of Metropolitan Life representative
Strong organization and prioritizing capabilities, respecting schedule, deadlines and project milestones
Capability to stay even tempered and concentrated under pressure
Pro-activeness and innovation in creating new, better ways of doing things
Professional attitude and strong business acumen
Good knowledge of PowerPoint, Excel, Word, Outlook

“All the candidates that fit the above requirements are kindly invited to apply online. We will contact only the suitable candidates for this position in maximum 2 weeks.


DESCRIEREA FIRMEI

ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si varsat: 392.440 Lei
Nr. autorizatie Agent de Munca Temporara: 17/2005
Autorizatie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si varsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro


ARAD - Mihai Eminescu nr. 45, Tel: 0257 / 281 147; E-mail: arad@adecco.ro


BRASOV - Str Petru Rares Nr 10; Tel.: 0040 - 372/70.57.95; e-mail: brasov@adecco.ro


CLUJ - Str. Vasile Lupu Nr 36 , Tel: 0264/ 406 234; e-mail: cluj@adecco.ro


IASI - Bld. Tutora Nr. 4, bl. B4 scara D, Tel: 0232 / 206 120; e-mail: iasi@adecco.ro


ORADEA - Str. Tudor Vladimirescu Nr 26; Tel.: 0040 - 727 735 160 e-mail: oradea@adecco.ro


PITESTI - Str. Fratii Golesti Nr. 57, etaj 2; Tel: 0248 / 612 303; e-mail: pitesti@adecco.ro


PLOIESTI - Str Mercurului Nr 1, Tel: 0244/ 519 320; e-mail: ploiesti@adecco.ro


SIBIU - Str. Vasile Milea Nr 11, Ap 57, Tel: 0269 / 206 450; e-mail: sibiu@adecco.ro


TIMISOARA - Str. Popa Sapca Nr. 12 tel: 0256/ 432 211; e-mail: timisoara@adecco.ro