Job expirat
You will be responsible for the Customer Support, account performance and sales monitoring for one of these accounts and you will closely work with the Technical Department and the Shipping Department on the various issues that impact the management of your account.
The ideal candidate would be smart, curious, eager to learn, focused, dedicated and open-minded.
Fluency in English, both spoken and written is absolutely required. Other languages are a definite plus, especially German, Japanese and French.
You need a basic level of PC, internet skills and have a good capacity to learn. Any technical abilities are a plus but you will receive extensive training.
An interest in books is appreciated.
You need to be able to focus for sustained periods of time and pay attention to a lot of details.
Be flexible, adaptable to a dynamic environment, responsible, able to work in a proactive manner, able to make fast, non-assisted decisions, highly communicative, organized, able to organize, monitor and follow-up on projects.
Be open to growing into new responsibilities and learning new things.
We provide extensive training and we care to see you grow throughout your career.
We offer 2-month training rotations through our US and UK offices with a possibility of being transferred to one of the international offices.
We offer competitive salaries and rapid increases in salary for the employees who learn fast and quickly meet their targets.
We give year end bonuses based on the performance over the whole year.
We have created an excellent work environment.
We offer the possibility of having a flexible schedule for students
Ergodic Systems is a global e-commerce and software development company.
We are a global book and media merchant supplying new, used, rare and hard to find books, CDs and DVDs to buyers from Japan, France, UK, Germany and Canada and the US.
We have distribution centers in London, UK and Portland, Oregon, USA.
Our global business is supported by a strong multi-lingual customer service and order fulfillment center in Romania and software development teams both in Romania and the U.S.
