Customer Solution Representatives (French) for IBM GDC Bulgaria

MANPOWER Romania

22-11-2007 | EXPIRA LA 22-12-2007

Job expirat

RESPONSABILITATI

Manpower is currently offering the best career opportunity for you with the launch of IBM’s new project. You will become part of IBM Global Delivery Centre Bulgaria, working on an international project in a multicultural environment as a Customer Solutions Representative.

Answering telephone calls and dealing with them efficiently to ensure a positive experience for our customers
Providing hardware and software telephone support
Obtaining accurate customer details and amending call-handling system when applicable
Escalating calls that cannot be resolved locally
Positively managing internal relationships
Able to achieve set goals
Previous experience on a similar position is an advantage


CERINTE

Proficiency in one of the following languages: German, French, Italian, Spanish, Portuguese, Dutch or Nordic + working level of English
Willingness to develop and make use of your language skills
Preparedness to learn new things
Very good communication skills
Positive attitude


BENEFICII OFERITE

Join a very exciting, fast growing industry
Receive extensive training
Work and advance professionally in a multinational, young environment
Develop your professional and personal abilities
Get a competitive remuneration package


DESCRIEREA FIRMEI

Manpower is reinventing the employment services industry by helping employers and individuals adopt new approaches to the evolving world of work.
Manpower calls this approach Contemporary Working.
Contemporary working is about what’s now and what’s next in the world of work. Manpower offers insight and advice that enable clients and candidates to make the right choices and make the most of what’s happening now and what is coming next in the changing world of work.
Manpower Professional – our line of business dedicated for specialists and management level. Creating opportunity. Guiding careers. Providing insightful solutions.
Our global network of over 4,400 offices in 73 countries and territories allows us to meet the needs of our clients in all industry segments, whether they are global, multi-national or local companies



Head Quarter
Str. Ion Câmpineanu, Nr. 11, Union International Center, Etaj 2, Sector 1, Cod 010031
E-mail: romania@manpower.ro
Tel: (+40.21) 312.18.98; Fax: (+40.21) 312.18.87