Customer Service Representative FRENCH+ENGLISH

APT RESOURCES & SERVICES

06-01-2011 | EXPIRA LA 12-01-2011

Job expirat

RESPONSABILITATI

Customer relationships
Order receipt and check
End-to-end order follow-up
Claims management
Invoices management


CERINTE

External customer interface experience
Experience in taking care of ongoing business
Experience in answer to a wide-range of complex customer inquiries requiring investigation (non-standard solutions)
Experience in acting as liaison between customer, sales/support team & supporting divisions / business centers
Knowledge of sales support processes (order tracking; quotations; configurations ;product delivery & support)
Broad knowledge of administration, report generation and database inputs
Knowledge in IT Tools (database system; MS-Office and computer tools…)
Interpersonal & communication skills (telephone, clarity, …)
Customer-oriented
Ability to easily adapt to different situations, efficient in stressful situations


DESCRIEREA FIRMEI

Compania noastra imbina experienta, expertiza, managementul activ si cultura creativa. Asiguram clientilor nostri know-how-ul si cunoasterea pietei din Romania pentru a ajuta dezvoltarea unui proiect de succes. Forta companiei APT Resources & Services consta in insasi echipa si in devotamentul ei pentru a oferi de fiecare data cele mai bune performante. Domeniile noastre de specialitate se incadreaza in servicii profesionale de resurse umane, incluzand recrutare & selectie de personal si consiliere in cariera.