CUSTOMER ACCOUNT ADMINISTRATOR – ITALIAN SPEAKERS - (JOB NUMBER – 222767)

RESPONSABILITATI

HP invents. We believe in thinking space, room to create, radical ideas and if ever we depart from that culture we’ll start over. Our market is complex, but HP works simple: our structures are straightforward, grouping people and their skills in business or product sectors where they’ll stimulate each other and work best together.

The Customer Account Administrator works within a European, multicultural and fast moving business environment, supporting the Technical Solutions Group Sales Force and their customers within the area of order fulfillment. He/she is located in a central order fulfillment team as well as fully integrated with a local country team.

The Customer Account Administrator has a wide variety of responsibilities, including the following:


1. Country Operational Support
- Act a the primary contact for country Order Management Team and Sales Team

2. Order Processing and Coordination
- Process and coordinate standard and non-standard orders, for a defined set of Customers
- Validate order transaction data through a variety of documents and HP Systems
- Ensure accuracy and completeness of information and compliance with HP terms and conditions
- Ensure pricing, discount and other appropriate information is correct
- Enter orders into HP System
- Maintain up to date knowledge of promotions, discounts or any other information

3. Order Management
- Control and coordinate deliveries to meet customer requirements
- Provide continuous visibility of the order backlog to country Order Management and Sales Team

4. Communications
- Act with a "one face to the customer" towards internal customers
- Interface with the country Order Management and Sales Teams as well as contract department, credit and collections, logistics and suppliers worldwide

CERINTE

DESCRIEREA FIRMEI

TO APPLY PLEASE VISIT www.hp.com/go/jobs