Job expirat
Responsible for advanced handling of customer service requests within the area of Core and Packet with full responsibility for lead-time and quality
He/she takes responsibility that WLA objectives that are being meet according to defined fault priority level
Communicate with sub-contractors/partners/customers as well as with various internal units and stakeholders
Analyze, isolate and solve complex fault issues as well as contribute to corrective actions
Documented several years of experience from advanced service and/or maintenance within the requested competence areas
Advanced knowledge in MSC (APT/APZ), HLR (APT/APZ), IOG, MGW, GGSN,SGSN.
- True customer mindset
- Excellent quality mind set
- Good communication skills.
Experience of working in a global multicultural environment
Excellent in written and verbal communication skills in English language is a prerequisite.
Strong analytical and organizational skills
Ability to work independently and in a team environment
Attractive package.
On behalf of our client, Ericsson GSDC Romania, we are searching for a for various Engineer\'s position.
Ericsson is a leading provider of telecommunication and data communication systems, and related services covering a range of technologies, including mobile networks.Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world.
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