Contact Data Research Executive

Temenos / Viveo Romania

11-11-2013 | EXPIRA LA 11-12-2013

Job expirat

RESPONSABILITATI

The purpose of this role is to review each customer account record within the Temenos CRM System, referred to as T-Force. and to

perform a gap analysis of individual Contact records stored versus individual contact records needed for each customer account. Your

main responsibilities will be;

0 To review each customer account record and perform a gap analysis of the missing individual contact data needed;

0 To liaise with account managers in the first instance to identify any of the missing contacts;

To perform desktop, internet and telephone research to the source the contact information when the account manager is
unable to provide the contact data required;

To enter the individual contact data into T-Force ensuring that all mandatory data fields are completed;

To ensure all data amended or entered into T-Force is 100% accurate at the time of entry;

To work efficiently and methodically to against daily targets based on a defined set of daily measurement;

To deliver a weekly report on the if of new contacts sourced and fully completed and the number of Customer accounts that
have the complete set of minimum contacts required.


CERINTE

The purpose of this role is to review each customer account record within the Temenos CRM System, referred to as T-Force. and to

perform a gap analysis of individual Contact records stored versus individual contact records needed for each customer account. Your

main responsibilities will be;

0 To review each customer account record and perform a gap analysis of the missing individual contact data needed;

0 To liaise with account managers in the first instance to identify any of the missing contacts;

To perform desktop, internet and telephone research to the source the contact information when the account manager is
unable to provide the contact data required;

To enter the individual contact data into T-Force ensuring that all mandatory data fields are completed;

To ensure all data amended or entered into T-Force is 100% accurate at the time of entry;

To work efficiently and methodically to against daily targets based on a defined set of daily measurement;

To deliver a weekly report on the if of new contacts sourced and fully completed and the number of Customer accounts that
have the complete set of minimum contacts required.


BENEFICII OFERITE

The purpose of this role is to review each customer account record within the Temenos CRM System, referred to as T-Force. and to

perform a gap analysis of individual Contact records stored versus individual contact records needed for each customer account. Your

main responsibilities will be;

0 To review each customer account record and perform a gap analysis of the missing individual contact data needed;

0 To liaise with account managers in the first instance to identify any of the missing contacts;

To perform desktop, internet and telephone research to the source the contact information when the account manager is
unable to provide the contact data required;

To enter the individual contact data into T-Force ensuring that all mandatory data fields are completed;

To ensure all data amended or entered into T-Force is 100% accurate at the time of entry;

To work efficiently and methodically to against daily targets based on a defined set of daily measurement;

To deliver a weekly report on the if of new contacts sourced and fully completed and the number of Customer accounts that
have the complete set of minimum contacts required.


DESCRIEREA FIRMEI

Do you want to be part of an international team, with a dynamic work environment, more than 4,000 employees across the world, professionalism, commitment to technical excellence and client service?
Founded in 1993 and listed on the Swiss Stock Exchange, Temenos Group AG is the market leading provider of banking software systems to retail, corporate, universal, private, Islamic and microfinance & community banks. Headquartered in Geneva with 64 offices worldwide, Temenos serves over 1,200 financial institutions in more than 125 countries across the world.
For more information please visit www.temenos.com.