02-08-2009 | EXPIRA LA 08-08-2009
Job expirat
- Maintains an enhanced Total Customer Experience through proactive communication and handling as well as a high level of data quality.
- Assures full ownership for front office (FO) responsibilities and coordinate end to end activities. Works effectively with back office (BO). · Translates customer requests. Replies to BO Questions.
- Assures interface between order management, accounting/controllership, support sales, support business, delivery, BO, process development and the customer.
- Makes sure that questions are answered and issues with partners are handled in appropriate organization and business context.
- Supports the realization of special deals from contract operations point of view.
- Executes user acceptance testing for new application releases.
- Assures correct handling of HP Care Pack within the HPS systems.
- Assures compliance with the HP standards of business conduct.
Our ideal candidates have the following minimum
- Fresh graduate or last year student.
- Fluency in ENGLISH and GERMAN, both written and spoken.
- Profound knowledge of Microsoft Package (Windows, Office, Internet Explorer).
- Excellent understanding and dealing with numbers, analytical thinking, basic problem-solving.
- Complex thinking (+ innovative thinking), flexibility.
- Excellent communication skills and customer oriented thinking.
- Self motivation, personal and professional independence.
- Good presentation skills.
- Ability to work under pressure.
- High level of professional competence, proactive thinking, strong team-player.
Please apply directly www.hp.com/go/jobs
Job number 292645
HP invents. We believe in thinking space, room to create, radical ideas and if ever we depart from that culture we’ll start over. Our market is complex, but HP works simple: our structures are straightforward, grouping people and their skills in business or product sectors where they’ll stimulate each other and work best together.
Currently, we are centralizing part of our operations in Bucharest and we are looking for:
- COMMERCIAL CARE PACK ADMINISTRATOR – GERMAN SPEAKERS -
