CM - chat monitor- Fluent English

HR Performance

11-10-2013 | EXPIRA LA 10-11-2013

Job expirat

RESPONSABILITATI

HR Performance is recruiting for one of its clients a chat monitor
- Resolves customer questions, complaints and requests via chat
- Responds promptly to customer inquiries
- Performs customer verifications
- Offers customer support using different software applications


CERINTE

- Proficiency in English
- Very good computer literacy (using efficiently the computer, especially Microsoft Office applications)
- Willingness to work in shifts, including NIGHT shifts (full time schedule)
- Has a great understanding of the importance of customer satisfaction
- Pragmatic approach to problem solving and problem analysis
- Ability to work both individually and in a team environment
- Ability to absorb information easily
- Attention to detail and ability to multitask
- Flexible attitude, ability to perform under pressure


BENEFICII OFERITE

Financial offer to be discussed at the interview


DESCRIEREA FIRMEI

Impreuna cu profesionistii nostri in domeniul resurselor umane vei descoperi ca fiecare obiectiv poate fi atins, fiecare limita poate fi depasita.