Job expirat
Responsibilities:
- Process documents for a travel company (verification of contracts, writing texts, final verification of records);
- Data input;
- Follows internal procedures and uses different software applications;
- Meets the clients’ quality expectations;
- Check to ensure that appropriate changes were made to resolve customers' problems.
Required Profile:
- German language proficiency (written and/or speaking);
- Customer oriented person;
- Excellent communication skills (active listening);
- Quick learner.
Benefits:
- Attractive salary and performance bonuses;
- Multicultural working environment;
- Professional opportunities.
WEBHELP SA este un grup francez, specializat in outsourcing-ul relatiei client, care are 16500 de salariati, 34 centre de contact in Franta, Romania, Maroc, Marea Britanie, Madagascar si Algeria.
WEBHELP SA este singurul operator de centre de contact care are certificarile ISO 9001 : 2008 si NF EN 15838 Service Centre de la Relation Client.
WEBHELP a fost clasat pe locul 1 in topul celor mai dinamice 500 de companii din Europa de catre BusinessWeek.
Infrastructura de inalta capacitate si fiabila, atentia pentru calitatea serviciilor si politica de Resurse Umane pozitioneaza WEBHELP in topul celor mai importante companii.