Job expirat
This role is task orientated with a high volume of inbound and outbound call handling expected;
The primary focus of the Operator is to deliver at all times a high level of customer service;
Proactively handles multiple tasks, ensures professional support, supplies correct and relevant information to customers and experts;
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Excellent verbal and written communication skills in - english is a must;
Experience at least 2 years in service sector or in call center, preferably in a multinational or a big local company - will be a great plus;
the ability to interact professionally with a diverse group of clients and staff;
ready to work within a team of people;
Strong business understanding, self-confident and proactive attitude; active listening abilities;
troubleshooting skills, highly communicative, capable to work under stress, organized;
computer literate: Microsoft Office.
- Professional development opportunities and competitive remuneration package (1500 lei+ bonusuri).
MISIUNEA QLT ™
Identificam, selectionam si recomandam candidati talentati prin care companiile se pot dezvolta. Oamenii fac diferenta, iar succesul unei companii este garantat doar de calitatea oamenilor integrati in companie.
Alegand colaborarea cu QLT ™, veti obtine: PROFESIONALISM, CALITATE & INOVATIE.
Principala caracteristica care ne defineste ca profesionisti este usurinta de a identifica potentialul candidatilor si capacitatea acestora de a se integra si de a aduce plus valoare echipelor in care vor fi integrati.
