Job expirat
- Develop an effective strategy in order to increase the quality of customer service;
- Manage day-to-day service delivery, training, and staffing of call center operations;
- Assist in defining long-term call center strategy;
- Sets performance targets for efficiency, speed and quality.
- University degree;
- A minimum of years experience in team management;
- Highly organized, with the ability to establish, communicate and carry through on priorities;
- Excellent interpersonal skills;
- Outstanding leadership and interpersonal skills;
- Customer oriented;
- Problem solver;
- IT knowledge;
- English proficient.
- attractive salary package.
HART Human Resource Consulting is the first Romanian company that offers career management consulting services.
We propose organizational development solutions (Executive Search, Training, Development and Assessment Centers, Career Plan Development Consulting) and individual solutions (Career Counseling, Testing and Assessment, Individual Seminars).
Our client is an important multinational company.