Call Center Agent/Outbound Telecom services

QLT

24-01-2017 | EXPIRA LA 23-02-2017

Job expirat

RESPONSABILITATI

Sales experience or customer service / customer interaction experience is mandatory (at least 1-2 years of sales/customer service experience).

Our Client offers VoIP services to companies worldwide (B2B) and most of the clients are business clients based in the US but also they have customers in Western Europe, Eastern Europe, Middle East and Asia. They act as a small telecom operator and they offer the client the possibility to make international calls via Internet (VoIP) all over the world. They operate in a niche market of the telecom area which developed around 10 years ago and has been growing exponentially ever since.

What are the responsibilities of the job?

Selling VoIP (international calling) services to existing business clients directly
Building / maintaining or improving the relationship with the managed clients mainly over the phone and online, since our clients are located in various countries across the globe
Responsible for revenue and profitability with existing clients (increasing or maintaining based on sales targets)
Monitoring each client daily
Communicating with the other members in the sales team in order to identify revenue growth opportunities
Overall responsibility of all communication with the client (the account manager will be an interface for the company towards the clients)
Escalates important issues of any nature (sales, technical, financial, etc) to the Sales Director and is responsible for applying the solutions
Reports to the Sales Director by providing regular input on all account activity, when asked


CERINTE

Who are we looking for?

Young, energetic, professional looking for a career in sales or telecommunications who likes and wants to interact with people from all over the world, with different background and cultures.
Is a team worker but can work individually as well and can work with minimum supervision, self-motivated.
Likes working in sales, performs well under deadlines and sales targets.
Shows high levels of determination / perseverance and will always try until she/he achieves her/his goal.

The candidate must have good knowledge of the Microsoft Office Suite (outlook, excel).

The candidate must be fluent when speaking English.

University degree is a required (or in the progress of getting one – final year of study).

Sales experience or customer service / customer interaction experience is mandatory (at least 1 year of sales/customer service experience).


BENEFICII OFERITE

Offer

Interacting with people all over the world, coming from different cultures and countries

Working in an American company with more open and entrepreneurial values

Company trainings in telecommunications and Voice over IP, a relatively new type of business in Romania

Working in a very young team, that loves working hard but also having fun

The working schedule is flexible, including working from home
Potential trips to telecommunication conferences in Europe and United States of America
Work laptop

Fixed Salary 2000-2500 lei net (negotiable depending on experience) + Monthly Bonus + Quarterly Bonus (Direct percentage of profit generated by the managed clients)

Exceptional results are always rewarded separately from the salary

Extra-work activities including team-building events (in Bucharest and outside the city as well), sports, etc


DESCRIEREA FIRMEI

Identificam, selectionam si recomandam candidati talentati prin care companiile se pot dezvolta.

Oamenii fac diferenta, iar succesul unei companii este garantat doar de calitatea oamenilor integrati in companie.