16-05-2007 | EXPIRA LA 15-06-2007
Job expirat
-Manage the operational activities required to ensure service levels are delivered to our Channel Partners and stakeholders
-Contribute in strategic improvement activities
-Lead country/specific project initiatives
-Foster a culture for TPE - Total Partner Experience
-Demonstrate passion for our channel partners
-Attract, retain and develop a talented workforce
-Define clear goals and objectives for each employee, coach team to set the right priorities
-Manage performance against cost and employee targets
Qualifications
-Proven managerial work experience in a customer facing environment
-University Degree in Business or Equivalent
-Fluent in English — written and spoken
-PC and Microsoft Office tools knowledge
-Good knowledge of Excel and PowerPoint
Key skills
-Strong leadership skills
-Customer service mentality
-Excellent communication skills
-Excellent networking skills
-International experience
-Personal maturity and standing
-Solid order fulfilment process knowledge (orders, claims, supply chain)
-Strong project management capabilities
-Good analytical skills
-Ability to deal with conflict situations
-Good change management skills
-Strong negotiation skills
-Strong planning and organizing capabilities
-Excellent Presentation skills
-Delegation skills
Does this describe you? Please visit our site www.hp.com/go/jobs and
apply online for position 953488 BUSINESS OPERATIONS MANAGER - SUPPLIES
The Channel Replenishment Operations (CRO) is the Sales Operation Function for the Commercial and Consumer Channel Partners in Europe, Middle East and Africa. It is leading and operating all European Business Administrative Processes, with a focus on Customer Facing Communication, Order Management and Post Sales activities across EMEA.
Our main customers are the Commercial Channel Partners and the Commercial Sales Teams. The main linkages are with Channel Marketing, Business Groups and their Supply Chains, Credit & Collection, Logistics, IT and Finance organizations.
The Business Operations Manager works in a multi-national, multicultural and multilingual channel business environment. He/she leads a team of Operations Specialists providing daily operational support to the Channel Partners in the UK. The Operations Manager is responsible for delivering operational excellence and partner satisfaction according to defined service levels.
