04-12-2007 | EXPIRA LA 03-01-2008
Job expirat
- Telephone service at the support hotline
- Creation of trouble tickets (incidents, problems, changes, etc.) in a detailed and comprehensive manner in our professional service desk system
- Classification and assigning to the according service group
- First level solution using modern remote support tools
- Call prioritisation and escalation
- User support in the back office (2nd level)
- Fluent in speaking/writing German (compulsory), English would be advantegeous
- Good communication skills and pronunciation; especially on the phone
- Interested in Information Technology and basic knowledge of PCs and Microsoft software (operating system Windows XP, Internet Explorer, Outlook and office applications)
- Basic network and internet knowledge
- Able to work under stress
- Able to act indenpendently
- Microsoft certification and at least 1 year professional experience in a similar environment would be advantegeous
- training in Germany
- attractive salary package
Manpower is reinventing the employment services industry by helping employers and individuals adopt new approaches to the evolving world of work.
Manpower calls this approach Contemporary Working.
Contemporary working is about what’s now and what’s next in the world of work. Manpower offers insight and advice that enable clients and candidates to make the right choices and make the most of what’s happening now and what is coming next in the changing world of work.
Manpower Professional – our line of business dedicated for specialists and management level. Creating opportunity. Guiding careers. Providing insightful solutions.
Our global network of over 4,400 offices in 73 countries and territories allows us to meet the needs of our clients in all industry segments, whether they are global, multi-national or local companies
Head Quarter
Str. Ion Câmpineanu, Nr. 11, Union International Center, Etaj 2, Sector 1, Cod 010031
E-mail: romania@manpower.ro
Tel: (+40.21) 312.18.98; Fax: (+40.21) 312.18.87
