Job expirat
The client:
*One of the largest technology company in the world is looking for a 1st Level Technical Support Representative to join a busy team in their office in Budapest, Hungary.
*They specialize in developing and manufacturing computing, storage, and networking hardware, software and services and are a leading brand in the industry.
The role:
*Provide 1st Level Technical Support
*Respond to inbound and outbound customer calls and queries
*Answer contacts promptly and professionally
*Resolve customer problems using the relevant tools and systems
*Ability to apply analytical and investigative skills to resolve customer issues.
*Strong troubleshooting skills
*Utilizes effective verbal and written communication skills in order to work effectively with customers, other department members and with all members of the company worldwide
*Provides feedback on process and support improvements
Your profile:
*Native / Fluent German
*Very good English
*Excellent communication skills, both spoken and written
*Experience in technical support an advantage
*Must be a Team player
On offer:
*Excellent benefits package: free staff parking, Access to onsite gym, social events budget, subsidized canteen, commuter saver tickets, sport and social club, professional massages, occupational health, private healthcare scheme, company’s discounts, study allowance
*Flight paid
*Realistic opportunities for career progression and clear career path only after 3 months of employment
*Work in a multinational environment
*Opportunity to work with a global company
*Full training provided
Payment: 11.555 Euro gross per annum + 462 Euro Bonus
Job Type: Permanent
Location: Budapest, Hungary
Start Date: 13th of September
To Apply:
Please send the CV NOW to reception[at]meghengroup.ie or for more information, please contact Joanna at + 353 1 894 3032.
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Meghen Group is the leading global expert in contact centre recruitment. With over 10 years experience of recruiting roles for some of the largest global leaders, throughout Europe, we understand the needs of the markets in which we operate in.