Tier 2 Support Engineer

Adecco Romania

08-06-2016 | EXPIRA LA 08-07-2016

Job expirat

RESPONSABILITATI

As part of the COO Project and Field Operations organization, the RITC Tier 2 team is seeking an engineer to support the delivery of ALU RITC Operations and the software design and specification for automation services for Wireless and IP projects. This primarily consists of LTE nodes as well as IP routers that are integral to wireless deployments across all technologies. The RITC Operations engineer is responsible for ensuring the on-time and quality deployment of RITC software services for US Customers

Current Technologies Supported by RITC model:
- LTE and Metrocell
- WCDMA
- IPD – 7705

Current Services Performed by RITC:
- Change Notices
- New Site Integration
- Transport Backhaul
- Antenna Remote Electrical Tilt (RET)
- Capacity Growth
- NE Swap-Outs
- Circuit Switch Fallback (CSFB) Tests
- Product Migrations
- RAN Rehomes

The engineer ensures ongoing best practices, as well as the latest client instructions are being applied.


Key Responsibilities:
- Interfacing with the RITC Tool (Scheduler/Viewer) for determining service delivery requirements
- Interfacing with RITC PM to assure project priorities are addressed and delivery of required reports and information
- Support field testing failures, via escalation from RITC technicians and engineers.
- Interfacing with software developers with specifications and first application testing of software modules
- Support typical tasks like 3G/4G node integrations/health checks, software updates, support of Change Notice/Hardware updates, antenna tilting/testing, etc.
- Debug scripts, improve scripts and modify current software to support new Customers and services.
- Work as part of a global team with all RITC engineers, software developers and management
- Provide feedback to RITC S/W development team on deployment/software issues and new software release software testing
- Support first customer/project deliverables & determine if modifications are needed with RITC Tools to meet customer’s statement of work.
- Communicate customer issues to PM for corrective action
- Use integration data to drive continuous improvements


CERINTE

- 5+ years of engineering and software experience
- Experience with wireless technologies primarily 3G & 4G
- Lab experience and ability to troubleshoot lab issues including networking, software and hardware failures
- Experience in Windows based products and Office productivity tools
- Leadership experience working in labs and/or in customer markets required
- Excellent written communication skills required
- Bachelors in CS or EE required
- Ability to lead/work in team environment
- Presentation skills required; responsible for knowledge transfer on automation tools
- Ability to travel/support FOA deployments, and training for Alcatel-Lucent deployments
- Ability to work non-standard shifts when necessary, including 24/7 worldwide coverage
- Must be fluent in English

Desired Qualifications: (Education, Technical Skills/Knowledge)

- Web development experience
- Knowledge of UNIX, LINUX, Solaris operating systems
- Knowledge in Microsoft Visual Studio and ASP.net, Visual Basic, C#, JavaScript
- Knowledge of ALU’s IP Networking products (7750, 7705, 7210)
- Job Development Support


DESCRIEREA FIRMEI

ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si varsat: 392.440 Lei
Nr. autorizatie Agent de Munca Temporara: 17/2005
Autorizatie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si varsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro


ARAD - Mihai Eminescu nr. 45, Tel: 0257 / 281 147; E-mail: arad@adecco.ro


BRASOV - Str Petru Rares Nr 10; Tel.: 0040 - 372/70.57.95; e-mail: brasov@adecco.ro


CLUJ - Str. Vasile Lupu Nr 36 , Tel: 0264/ 406 234; e-mail: cluj@adecco.ro


IASI - Bld. Tutora Nr. 4, bl. B4 scara D, Tel: 0232 / 206 120; e-mail: iasi@adecco.ro


ORADEA - Str. Tudor Vladimirescu Nr 26; Tel.: 0040 - 727 735 160 e-mail: oradea@adecco.ro


PITESTI - Str. Fratii Golesti Nr. 57, etaj 2; Tel: 0248 / 612 303; e-mail: pitesti@adecco.ro


PLOIESTI - Str Mercurului Nr 1, Tel: 0244/ 519 320; e-mail: ploiesti@adecco.ro


SIBIU - Str. Vasile Milea Nr 11, Ap 57, Tel: 0269 / 206 450; e-mail: sibiu@adecco.ro


TIMISOARA - Str. Popa Sapca Nr. 12 tel: 0256/ 432 211; e-mail: timisoara@adecco.ro