Technical Support Specialist

Step Up Professional HR Services

18-05-2012 | EXPIRA LA 17-06-2012

Job expirat

RESPONSABILITATI

Requirements:

• University degree as a mechanical engineer, automotive engineering section
• Previous experience in the automotive industry
• Expertise in diagnosis, car repair and parts for 1st level helpdesk inquiries
• Proactiveness and initiative
• Strong customer-orientation
• Excellent communication and negotiation skills
• Proficiency in MS Office 2003 (previous experience with car service diagnostic-specific software)
• Team-player
• Advanced level of English and Hungarian
• Fluency in German / Italian is a plus


CERINTE

Responsibilities:

• Ensuring technical support for workshops in both Romanian and Hungarian (interpretation on error codes, diagnostics tools and testing equipment)
• Identifying defects for service technicians in Romanian and English
• Interpreting measured values, real values compared with nominal values
• Offering after sales support for the specific diagnostic software
• Offering support for technical and non-technical aftermarket parts inquiries
• Realizing customer surveys
• Sending out informative material and brochures
• Updating customer data in the database


DESCRIEREA FIRMEI

“ Fiecare clipa de cautare este o clipa de regasire” ( Paulo Coelho)



Sunteti in cautarea unui loc de munca? Simplificati-va acest proces de cautare, apeland la noi. Step Up va pune la dispozitie specialisti in domeniul Resurselor Umane care va vor oferi suport in dezvoltarea carierei dvs.

Va asteptam pentru a parcuge impreuna drumul spre atingerea obiectivelor dvs profesionale.


Step Up Professional HR Services