Technical Analyst for Customer Documentation (MRC-SED)

ALCATEL-LUCENT Romania

04-12-2008 | EXPIRA LA 10-12-2008

Job expirat

RESPONSABILITATI

Do you have in-depth telecom and system knowledge and love writing procedures in a customer-facing environment?
Then Alcatel-Lucent, the first global communication solutions provider, is looking for you !

Job description :
Production and maintenance of methods and customer documentation for NPO/MS-OMC Portal. Based on system specifications and development requests, the goal of this activity is to deliver in due time and with the necessary quality the methods that allow the customer to install, reconfigure and maintain the operational NPO and MS-OMC Portal Network Elements.

KEY RESPONSIBILITIES :
- Analysis of system specifications and development requests·
- Creation of service procedures for installation and HW/SW upgrade of operational Network Elements·
- Testing of procedures on platform·
- Validation with validation team or cross validation inside methods team
- Maintenance after deployment on the field·
- Technical support to the customer and Alcatel-Lucent local units if demanded by Technical Assistance Center·
- Application of the following rules:
- Optimization to limit outages
- Secure operation by definition of roll-backs
- Minimize operational costs


CERINTE

- General knowledge of GSM recommendations and protocols·
- General knowledge of GSM equipment hardware and software architectures·
- Practical experience in Unix and IP networks·
- High degree of independence and abilities for technical analysis·
- Anticipation of customer view over the system and application of methods on real site environment·
- Ability to draft reports and technical documents·
- SW tools: EPIC (xml), Microsoft Office, Microsoft Visio·
- Languages: English (read, spoken, written)- advanced level


BENEFICII OFERITE

- Professional development, access to new technologies, possibility to travel abroad
-Good salary package, excellent conditions for housing loans
-Sports programs, medical care, restaurant tickets
-Professional training


DESCRIEREA FIRMEI

Alcatel-Lucent is the first truly global communications solutions provider, with the most complete end-to-end portfolio of solutions and services in the industry.

Alcatel-Lucent is the most important IT&C “turn-key” solutions provider in Romania, with a complex activity consisting in research & development, design, installing, maintenance and consulting.

Please visit this site regularly for new employment opportunities. You may apply for a job online on this site or send your CV to myjob@alcatel-lucent.ro