08-06-2008 | EXPIRA LA 14-06-2008
Job expirat
Within the Global Procurement & Sourcing organisation, the Procurement Process & Systems (PP&S) function aims to drive the global standardization of procurement processes and systems for the global user groups. To this end, one of the responsibilities of the PP&S team is to define, document and deploy (in coordination with IT) those systems and processes globally and to provide user support during and after the implementation phase.
Mission: Act as a subject matter expert in purchasing referential data, processes and tools. Ensure the processes & systems are operational and meet the business needs. A focal point for users in referential related inquires, issue resolutions, and/or training.
Provide level 2 support to user inquiries regarding referential processes & systems, such as, User Forums, troubleshooting and issue resolutions, escalation as needed, etc.
Provide user trainings as needed
Perform system administrative tasks as needed
Initiate continuous improvement effort, prepare minor enhancement requests, support UAT and user training, and communicate new or enhancement features to user community
Support quality audit, including SOX compliance & data quality
Coordinate and/or perform routine data cleansing as needed
Ensure referential web pages are up to date
Prepare referential documents as needed, including UAT plan, user training documents, process documents, eLearning, etc.
Support user communication forums as needed
Monitor and tracking referential KPIs and prepare KPI reports as needed
Support referential related projects and/or initiatives as needed, such as, business requirement definitions, UAT plan design, user training, etc.
Align changes in Processes and Referential systems with data administration teams in P-SSC
- Engineering or degree in information systems
- 3-4 years experience in Supply Chain, Procurement or IT application support
- Business analysis and report generation
- Good understanding of systems landscapes and procedures
- Project Management
- Experience with Microsoft and Oracle tools, relational databases, SAP
- Proficient with Microsoft Office products
- Strong analytical skills in data analysis and process decomposition & conceptualization
- Good understanding of the business processes supported by the related systems
- A good team players and able to work with people with diverse backgrounds
- Excellent communication skills, oral and written
- Strong work ethic and willingness to deliver high level of customer service
- Ability to work autonomously in an international context
- Flexibility in terms of working time bandwidth
Languages: fluent English oral and written is mandatory. Any other European language – especially French - is a plus.
Attractive salary, housing loans, medical care, restaurant tickets etc.
Alcatel-Lucent is the first truly global communications solutions provider, with the most complete end-to-end portfolio of solutions and services in the industry.
Alcatel-Lucent is the most important IT&C “turn-key” solutions provider in Romania, with a complex activity consisting in research & development, design, installing, maintenance and consulting.
Please visit this site regularly for new employment opportunities. You may apply for a job online on this site or send your CV to myjob@alcatel-lucent.ro
