Job expirat
Role:
Our IT Support person will be responsible for the overall effectiveness within the company of IT and network systems. This includes phones and computers and the staff’s use of them and the software installed on them, with the overall aim of minimising downtime because of IT related issues.
Tasks:
1) Set up software and optimise all systems and applications for all new and existing company computers.
2) Source suppliers of high speed internet and trouble shoot Internet connection/networking issues, including liaising with the ISP.
3) Maintain computers used for the company to ensure they are working at an optimal level.
4) Create and set up email accounts, and ensure that all users have a reliable SMTP server.
5) Maintain accounts on the FTP server for staff, clients, and suppliers, and ensure that any staff who need to use the FTP server have the required knowledge to do so.
6) Solve problems encountered by staff with software and hardware including (but not limited to) day-to-day application support, plus problems with file types, file conversion.
7) Research and purchase new computers, upgrades and accessories when required.
8) Research and purchase VOIP equipment (router + phone + other equipment) when required.
9) Create \"Help\" files to provide solutions to common problems.
10) When issues are being worked on by others, liaise with the involved parties team to communicate the progress of solutions to the users.
11) Assist clients when required to help them resolve IT issues directly related to our interaction with them, including (but not limited to) FTP, file formats, fonts.
12) Report to the Lead Developer.
Education:
– a university degree in computer science
– experience in IT network administration mandatory
Skills:
– excellent spoken and written English
– excellent organisational skills, and be friendly, tactful, level-headed, self-motivated, independent, trustworthy, determined, and results-driven..
Working Conditions
– Salary: Will depend on experience, but will be competitive and rewarding.
– Based: Working from home (mainly using the Internet) in Timisoara. Applicants must be able to get broadband Internet access at home.
– Hours: There will be some flexibility on hours, but the main working hours will correspond to UK working hours (9-17 GMT).
- Benefits: meal tickets, team building activities
Translation services
Lingo24 is a growing and respected UK translation company with major global accounts. It has full-time employees throughout the UK, in Europe, in New Zealand, in China and in Panama. The company has around 50 staff in Timisoara and 60 staff worldwide.