IT Helpdesk Agent (English and German)

Step Up Professional HR Services

02-03-2011 | EXPIRA LA 24-03-2011

Job expirat

RESPONSABILITATI

• 1st level support for end-users in Europe, Middle East, Africa
• Collect, document and handle orders, inquiries, malfunctions and problems
• Handling of technical and user-specific questions
• Identification of problems, fault analysis and problem solving
• Documentation and presentation of new solutions


CERINTE

• EXCELLENT knowledge (oral and written) of Business ENGLISH and GERMAN.
• Basic knowledge of MS Office Products, SAP, Operating Systems, IT infrastructure
• Ability of cross-functional thinking
• Customer service and solution-oriented person
• Ability to work under pressure
• High degree of self-motivation
• Outstanding communication skills and pronounced capacity for teamwork


BENEFICII OFERITE

Attractive benefit package.


DESCRIEREA FIRMEI

Step UP Professional HR Services este o firma cu experienta in servicii de resurse umane, cu accent pe recrutarea si selectia de resurse umane adaptata cerintelor specifice ale clientilor.

Postul descris anterior este disponibil la unul dintre clientii companiei noastre