Job expirat
- Asigura suportul primar in ceea ce priveste depanarea defectelor hardware si software a statiilor de lucru ale companiei
- Isi stabileste prioritatile din aria sa de lucru si poate recomanda metode de rezolvare si prevenire a problemelor din aria de activitate
- Rezolva problemele de rutina sau le reasigneaza nivelului superior de suport
- Inregistreaza si urmareste managementul ticketelor de probleme in aria sa de responsabilitate (rezolva sau re-ruteaza ticketele care au fost deschise catre grupul/coada de asteptare din care face parte)
- Inregistreaza si urmareste managementul echipamentelor IT
- Dupa caz, propune imbunatatiri unor proceduri si procese, in urma identificarii si argumentarii posibilitatilor
- Este responsabil de buna fuctionare a aplicatiilor antivirus (Symantec) si de management de sistem ce ruleaza pe sistemele Solectron
- Intelege viziunea si misiunea grupului din care face parte si aplica cunostintele sale in activitatile din cadrul departamentului
- Interactioneaza eficient, daca este necesar, cu alte niveluri de suport din organizatie
- Raspunde de confidetialitatea datelor
- Raspunde solicitarilor de suport venite in afara orelor de program administrativ prin intermediul telefonului mobil alocat de catre companie.
- Studii superioare tehnice (de preferat informatica, electronica, comunicatii)
- Una din certificarile MCP
- De preferat cel putin doi ani experienta in suport hardware/software
- Capaciatea de a comunica clar superiorilor rezultatele individuale sau ale echipei
- Capacitatea de a identifica eficient sursele problemelor si eventuale solutii de imbunatatire
- pachet salarial atractiv
- transport gratuit
- bonusuri in functie de performante
- mediu de lucru multinational in industria high-tech
- oportunitati de cariera
- dezvoltare personala si formare profesionala
Solectron Romania is a member of Flextronics Group.
Flextronics – Where people make the difference.
Flextronics is a leading Electronics Manufacturing Services (EMS) provider focused on delivering complete design, engineering and manufacturing services to automotive, computing, consumer digital, industrial, infrastructure, medical and mobile industry.
Flextronics helps customers design, build, ship, and service electronics products through a network of facilities in 35 countries on five continents.
Flextronics offers excellent opportunities for professional growth, a competitive compensation package, and a highly collaborative work environment as well as international exposure. Our global footprint – spanning from Asia to Europe and the Americas – allows our employees to work and interact with more than 100,000 colleagues from diverse cultural backgrounds. Our global scale and expertise covers multiple market segments and provides employees with boundless opportunities to work anywhere in the world – ensuring that they never run out of challenges.
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