HR Customer Interaction Service Specialist with German language

Adecco Romania

21-11-2016 | EXPIRA LA 21-12-2016

Job expirat

RESPONSABILITATI

•Acts as a supporter of Human Resources Service for Compensation & Benefits, Travel, Time Management, Employment and Placement areas focusing on customer service;
•Consults customers by phone for all Human Resources products;
•Demonstrates concern and empathy in all customer interactions;
•Processes electronically written requests (email, chat, AMS, SAP)
•Registers, classifies and finalizes customer orders in the order management system (AMS) or forwards them to the back office departments;
•Maintains close cooperation with the team leader, as well as, with the back office departments;
•Maintains process information documentation and procedures in the knowledge management system;

Join us in this international environment and you’ll be exposed to many different competencies, cultures and languages.


CERINTE

Adecco Permanent Placement Timisoara is recruiting for one of its clients, Deutsche Telekom Business Services an HR Customer Interaction Service Specialist with German language.
Deutsche Telekom Business Services (DTBS) was founded in 2013 by Deutsche Telekom AG and delivers support services, with focus on HR, for the European footprint of DT Group.

The ideal candidate

•Minimum - bachelor’s degree
•Commercial education or similar work experience
•Knowledge in handling IV-systems (AMS, SAP, MS-Office)
•Language skills: German fluent, English knowledge
•Customer care experience and the ability to consistently deliver high quality customer service in a professional manner
•Working independently Team player, customer-focused attitude, own initiative, listening skills


DESCRIEREA FIRMEI

ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si varsat: 392.440 Lei
Nr. autorizatie Agent de Munca Temporara: 17/2005
Autorizatie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si varsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro


ARAD - Mihai Eminescu nr. 45, Tel: 0257 / 281 147; E-mail: arad@adecco.ro


BRASOV - Str Petru Rares Nr 10; Tel.: 0040 - 372/70.57.95; e-mail: brasov@adecco.ro


CLUJ - Str. Vasile Lupu Nr 36 , Tel: 0264/ 406 234; e-mail: cluj@adecco.ro


IASI - Bld. Tutora Nr. 4, bl. B4 scara D, Tel: 0232 / 206 120; e-mail: iasi@adecco.ro


ORADEA - Str. Tudor Vladimirescu Nr 26; Tel.: 0040 - 727 735 160 e-mail: oradea@adecco.ro


PITESTI - Str. Fratii Golesti Nr. 57, etaj 2; Tel: 0248 / 612 303; e-mail: pitesti@adecco.ro


PLOIESTI - Str Mercurului Nr 1, Tel: 0244/ 519 320; e-mail: ploiesti@adecco.ro


SIBIU - Str. Vasile Milea Nr 11, Ap 57, Tel: 0269 / 206 450; e-mail: sibiu@adecco.ro


TIMISOARA - Str. Popa Sapca Nr. 12 tel: 0256/ 432 211; e-mail: timisoara@adecco.ro