Job expirat
- Coordinates and follows change and problem management tickets/issues in his/her area of responsibility
- Create tickets for any of the alerts that are raised in the monitoring tool
- Responsible for notification and escalation to the resolution team
- Handles all routine problems or routes them to a more knowledgeable IT professional
- Recognizes and takes appropriate actions to pro-actively prevent technical problems to happen.
- Prepares and recommends technical alternatives involving technology, methodology, tools, processes, and solution components
- Makes recommendations to manage and automate tasks in a creative way
Qualification & Experience:
- University Degree in Technical field or relevant experience and training
- MCP certifications will be a plus
Knowledge, skills & abilities:
- Knowledge of Operating Systems Administration, LAN/WAN systems, networks and applications.
- Knowledge of operating system management: file management, services, system tools in
· Windows 2000, Windows NT - medium level;
· Solaris, Linux - introductory level
- Knowledge of Database organization types, access and retrieval techniques (ODBC, SQL Server connections, SQL Queries)
- Knowledge of Data communication principles, practices and restrictions (IP, Local Area Network, Wide Area Network, Firewalls)
- Knowledge of Office automation software: MSWord, Excel, Access, PowerPoint, VisioProject
- Good English communication skills – reading, writing and speaking
- Troubleshooting and problem solving skills.
- Professional development in high-tech environment through e-learning and specific training
- Personal development
- Career opportunities
- Attractive salary package and performance related bonuses
- Other benefits and compensations (free transportation, meal tickets,etc.)
Solectron is a leading global provider of electronics manufacturing and integrated supply chain services. We serve the world\'s most innovative companies in industries that rely on high-tech electronics. Our 3,500 employees in Romania have a hand in designing, making and servicing products that people around the world rely on every day.