Customer Support Officer

Books Unlimited

07-02-2006 | EXPIRA LA 09-03-2006

Job expirat

RESPONSABILITATI

- preluarea comenzilor noi si gestionarea acestora
- transmiterea informatiilor privind comenzile departamentului de relatii externe
- intretinerea relatiilor cu clientii existenti si transmiterea periodica de informatii privind contractele acestor clienti
- gestionarea situatiilor contractelor existente (plati, livrari)
- preluarea periodicelor sosite zilnic; emiterea proceselor verbale si expedierea lor impreuna cu periodicele aferente clientilor
- intocmire situatie livrari si abonamente
- intocmire situatii reclamatii furnizori;
- actualizarea bazelor de date ale departamentului
- intocmire cotatii primare


CERINTE

Abilitati profesionale:
- Cunostinte AVANSATE de Word, Excel;
- Limbi straine ¿ nivel AVANSAT de limba engleza;
- Capacitati metodice de lucru; persoana foarte organizata
- Atitudine orientata catre clienti
- Abilitati de comunicare & prezentare
Abilitati la nivel personal:
- disponibilitate program prelungit
- Relatii interpersonale
- Creativitate
- Implicare
- Perseverenta;
- Siguranta de sine.


BENEFICII OFERITE

-Pachet salarial atractiv, posibilitatea dezvoltarii unei cariere de succes


DESCRIEREA FIRMEI

Books Unlimited was founded in 1993, as an importer and distributor of English scientific and technical books. We began working with a small number of publishers in UK, but today we work directly with over 300 publishing houses and wholesalers all over the world.

We have become more and more active on the Romanian book market, distributing not only books, but journals, electronic media and databases as well. Although our primary interest remains in serving the scientific and academic institutions, we are also able to import books covering a wider number of fields, from Art to Zoology, children\'s books, comprising reference and multi-volume works, undergraduate and post-graduate textbooks, monographs, professional manuals.