Job expirat
Represents our call centre in a professional and friendly manner. Ensures targets are achieved and revenue is generated.
Responsibilities
- Issue tickets correctly, having checked all rules
- Answer ticketing phone calls and apply a helpful and friendly manner with customers at all times
- Keep up-to-date with all ticketing and airfare info
- Share with all ticketers any new info you find
Personal qualities
- Exceptional attention to detail
- Ability to work under pressure
- Strong multitasking
- Ticketing experience is a plus
- Advanced usage of English is a must
- Advanced usage of either German, Italian or Ukrainian is a must
- Able to communicate effectively with people from all parts of the world.
- Team player
Training:
- 1 week theoretical training
- Practical on-the-job training with experienced colleagues
Only successful applicants will be invited to interview
Regional airline providing connections to Italy and Germany, through its hub in Timisoara. Carpatair has also developed its own services (passenger handling, ramp handling, catering), thus controlling almost the entire travel experience offered to its passengers.
Our human resources department is constantly looking for outstanding individuals, with strong professional ambitions. We value and reward excellent results, and would be happy to have you in our team.