Call Center Manager

Step Up Professional HR Services

09-05-2013 | EXPIRA LA 08-06-2013

Job expirat

RESPONSABILITATI

- Contributes to the development of the company in Timisoara
- Recruits the call-centre agents
- Responsible for the daily management activity and the results of the call center
- Manage the outbound and inbound activities of the call center
- Manage the employees activity and productivity
- Ensures the highest quality of projects and dialogues
- Establish procedures and strategies that contribute to the efficiency and success of the business
- Has a constant interest in improving the productivity, timing and efficiency KPIs.
- Motivates the employees and implements the new ideas and suggestions in order to obtain better results.
- Ensures the quality of the call center services, offering the highest quality service to customers.


CERINTE

• Supervising experience in a call center
• University graduate
• Strong leadership skills
- Good English oral & written
- Excellent interpersonal skills
- Friendly and outgoing personality
- Ability to persuade and influence others, credibility
- Committed, positive and hard-working.


BENEFICII OFERITE

- The possibility to contribute to the development of a new international company in Romania
- Attractive salary package
- Dynamic and international team


DESCRIEREA FIRMEI

“ Fiecare clipa de cautare este o clipa de regasire” ( Paulo Coelho)



Sunteti in cautarea unui loc de munca? Simplificati-va acest proces de cautare, apeland la noi. Step Up va pune la dispozitie specialisti in domeniul Resurselor Umane care va vor oferi suport in dezvoltarea carierei dvs.

Va asteptam pentru a parcuge impreuna drumul spre atingerea obiectivelor dvs profesionale.