Applications Support Specialist (IT - ASG - POEC/NOEC)

ALCATEL-LUCENT Romania

30-05-2009 | EXPIRA LA 13-06-2009

Job expirat

RESPONSABILITATI

Applications Software Group offers services in wireless & wireline carrier networks as well as in convergent networks. Non-exclusive list of such services include content management & access, mobile TV, enabling service for mobile virtual network operators (MVNOs), IN services, IMS services.

The team is responsible for global delivery of the managed & hosted service linked to a set of agreed KPI’s/SLA’s

Services are managed based on a standard ITIL process and covers:
• NOC services including:
- Tier2/3 fault handling (Incident and Problem Management)
- SLA management
- Problem Management


• PLATFORM OPERATIONS EXCELLENCE CENTRE(POEC) performing following tasks:
- Platform Operation
- Change and SW management
- Configuration and Inventory management
- Availability and Performance management

Higher levels of support are provided by Alcatel – Lucent Technical Support Centers on network elements of Alcatel – Lucent portfolio & third parties technical support for other network elements.

The jobs are available in Timisoara.


CERINTE

- Technical University degree (Electronics and Telecommunications /Informatics / Automatics and Computer Science)
- GSM, IN, VAS knowledge
- IP detailed knowledge
- ITIL / ETOM models knowledge is an advantage
- Strong knowledge of PC and web tools
- English - conversational fluent

We are looking for an autonomous, self driven person, with team spirit and customer oriented.


BENEFICII OFERITE

- Professional training and development
- Salary offered: according to the professional experience
- Medical care, restaurant tickets, sports programs, excellent conditions for housing loans etc.


DESCRIEREA FIRMEI

Alcatel-Lucent is the first truly global communications solutions provider, with the most complete end-to-end portfolio of solutions and services in the industry.



Alcatel-Lucent is the most important IT&C “turn-key” solutions provider in Romania, with a complex activity consisting in research & development, design, installing, maintenance and consulting.



Please visit this site regularly for new employment opportunities. You may apply for a job online on this site or send your CV to myjob@alcatel-lucent.ro