Job expirat
Job description
• Handle customer requests within fixed timeframes
• Update the knowledge base with FAQ’s and publish solutions with technical folders
• Launch and follow up on-site and Product expertise requests
• Detect opportunities for productivity gain and selling new support contracts
• Follow up the new innovations and product evaluations and keep the related laboratory products and tools updated
• Propose and prepare the related technical training modules, conduct and evaluate according to the schedules approved
Our client is one of the world's leading suppliers of electrical distribution and automation control products and services. As a group they operate in over 150 countries worldwide employing more than 110,000 people. Through Electricity and Automation Management, they give the best of the New Electric World to everyone, everywhere at any time.
Their Technical Support centre in Prague has the following vacancy:
Technical Support Specialist
Prague based position
Requirements
• University or college degree in electrical engineering or automation
• Min. 5 years experience in automation, industrial control, data processing
• Experience in developing applications in Automation
• Speciality expertise LEC, AGP (Twido, Zelio, Advantys, XBT, Communications and SW and HW)
• Fluent English
Personality
• Strong Customer Interaction skills
• Team player
• Good communication skills
• Excellent problem solving skills
• Cooperative and reliable
What we offer
• Competitive salary and benefit system
• Training and development possibilities
If you are interested in the position, please send your application at manufacturing@profipower.hu or visit our website www.profipower.hu and register online.
Responsible consultant: Zsofia Racz. Tel.: 0036 1 487 5050.
ProfiPower is a specialized recruitment company, dedicated to placing professionals with university or advanced degree in the following fields: management, finance, IT and Telecom, HR, sales and marketing, legal and engineering. Our services include both permanent and temporary recruitment as well as tailor-made humnan resources in- an outsourcing solutions for the specific needs of our clients.