Job expirat
Gathering and clarification of functional and technical requirements.
Analysis, design and implementation of changes in Siebel application based on the specification in the customer/maintenance requirements.
Preparation and continuous update of all required documents.
Participation in testing and acceptance process.
Recommendations to the client on matters of effective utilization of software package's features.
Contribution to a high-performing motivated workgroup.
Observance of defined methodology and standards.
Deep knowledge of Siebel (or other CRM) application and CRM processes (Order Management, SFA, Call Center, Campaigns, Reporting …)
Experience with IT operational processes
Experience with handling database interactions (SQL statements, DML)
Testing experience
University education and at least 3 years work experience in IT
Well structured, action-oriented approach to problem solving
Advanced communication skills (verbal & written, technical & interpersonal) in English
Willingness to travel
Eagerness to learn
Additional qualifications:
Knowledge of Telco architecture and experience with key areas within Telecommunication Company (CRM, Rating, Billing, Mediation, Middleware, Provisioning ...) is an advantage.
Management and
Accenture is a global management consulting, technology services and outsourcing company. With more than 181,000 people serving clients in over 120 countries, the company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008. Its home page is www.accenture.com
Our clients are some of the world\'s most dynamic organizations - 96 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500. Committed to deliver innovation, we help them find the ways to become more successful in every part of their business from strategic planning to day-to-day operations.
Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.
Choose Accenture for a career where the variety of opportunities and challenges allows you to make a difference every day. A place where you can develop your potential and grow professionally, working alongside talented colleagues. The only place where you can learn from our unrivalled experience, while helping our global clients achieve high performance. If this is your idea of a typical working day, then Accenture is the place to be.
