Job expirat
BASIC PURPOSE
-Assist the Restaurant Manager in all phases of the restaurant operation. Assumes responsibility of the management and supervision of the restaurant in the absence of the restaurant manager.
POSITION RESPONSIBILITIES
-Assists the restaurant manager in the scheduling of personnel.
-Assists in the preparation of payroll and also personnel related matters.
-Maintains awareness of the necessary duties of all restaurant personnel and supervise performance.
-Assists in all training efforts by giving input, planning lessons and teaching
-Assures that the table setting and general condition of the restaurant is up to Standards.
-Assigns stations and duties to waiters and assistant
-Remains in the restaurant during operating hours and assist both staff and Guests in their needs.
-Assists in greeting and seating guests and insures prompt, efficient and courteous Service.
-Handles reservations, questions and complains when necessary.
- Assists in management decision-making when called upon.
-Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.
OTHER POSSIBLE RESPONSIBILITIES
-Meet & Greet Guest upon embarkation.
- Escort guest to the stateroom.
- Assist with guest personal belongings or luggage.
- Deliver various amenities to stateroom.
- Assist with private parties and functions.
- Assist with any guest requests within the role of the job and possibility of meeting the need.
- Swiping guest cards at gangway.
- Unpack boxes/stocking area.
- Other jobs as assigned.
DIMENSIONS
-Able to lift at least 25 lbs.
-Climb on step stool or ladder in order to complete elements of job or facilitate maintenance issues.
- Bend, lean and stoop without hindrance.
- Fine motor skills.
- Use stairs often.
- Work within different temperature changes—indoors to outdoors.
- Able to pass basic safety course.
- All in here mentioned is a minimal description of duties. Other work requirements may be necessary and assigned as business or maritime law dictates.
REQUIREMENTS AND MINIMUM EDUCATIONAL LEVEL
- Experience as a Maitre D’ or Assistant Maitre D’ in a large cruise ship operation, or a combination of ship and hotel experience in these positions.
- Secondary School Diploma or equivalent degree is mandatory; Hotel School or University degree is preferable.
- Courses in safety, environmental, public health and sanitation regulations and procedures are required.
- Proof of continuing education translated in certificates or letters of participation in professional F&B courses and seminars.
EXPERIENCE
- A minimum of two years of working experience as a Maitre D’ or Assistant Maitre D’ in a large cruise ship, or a combination of ship and hotel experience in these positions.
- Managerial experience in handling a large restaurant serving the three meal periods.
- Proven ability to manage and direct a large multinational service team
- A proven track record in meeting and exceeding industry service standards and guest satisfaction results
SKILLS
- Strong command of the English language combined with excellent verbal and written skills.
- Ability to build a strong Team focused on quality service and exceeding guest expectations.
- Ability to plan, execute and follow up on food and beverage promotions and other activities that will increase revenues and enhance our guests cruising experience.
- Ability to train and motivate and to conduct meetings.
- Ability to innovate and foster creativity.
- Ability to plan, coordinate, execute and follow up.
- Ability to implement work schedules according to business levels
- Ability to understand, analyze and interpret financial results.
- Ability to organize and complete work in accordance to deadlines.
- PC knowledge of: Word Perfect and Excel.
- Fluent in interpreting and implementing companies and work rules.
- Effective planner and organizer.
C.T.N. JOB SELECTION, Brasov este cea mai renumita firma de recrutare si plasare de forta de munca pentru Vase de Croaziera,. consultanta pe piata muncii in domeniul hotelier
Avem o traditie de 14 ani in aceasta industrie si colaboram cu cele mai bune companii de croaziera americane si nu numai.
