Job expirat
To ensure the running of systems and applications as desired, the technical
specialists utilize their expertise to:
- Act as ¿Service owner¿ for a set of applications/services monitoring and reporting on service levels attained for these applications/services, and ensuring their continuity of service at all times.
- Supervise all installation and maintenance work associated with the installation as a whole, including environmental and electrical services. Plan, execute and support implementations so the applications themselves are deployed with minimal disruption to the production environment.
- Use available software or specialist monitoring tools to maintain awareness and control of the hardware and
software.
- Identify and rectify a broad range of operational exceptions and error conditions and deal sensibly and responsibly
with unexpected or extraordinary events or incidents.
- Respond to enquiries by users, specialists or others and deal effectively with a broad range of problems
- Assist in planning and monitoring utilization and capacity for current and proposed systems, including changes, by performing defined tasks.
- Select available tools and techniques prudently to fulfill requirements and generate accurate information for
measuring, estimating, planning and tuning capacity.
At least one year experience;
Required Technical Skills / Experience
- Proficient in administration of Windows and/or Unix-based systems
- Hands on experience with the interface of OS and work with the applications:
- Storage (Veritas NetBackup, Tivoli, etc)
- Databases (Oracle, Sybase, Informix, MS SQL, etc)
- Resilience software.
- Networking (TCP/IP, DNS, DHCP)
Preferred Technical Skills / Experience
- Programming experience in one of the following languages C, C++, Java, J2EE.
- Hands on experience with at least one of the following scripting languages: Perl, ksh, Bourne Shell or Java Script.
- Knowledge of either Openview products (preferably HP) and/or Mercury products (BAC, MAM, RUM)
- Experience in building, configuring and administering a regional antivirus solution
- Citrix client and server setup and support
- Knowledge of Operations Center processes and working practices, in particular - DC Operations, Help Desk, and Change Mgmt.
- Knowledge of ITIL support processes
Founded in 1982, Grafton Recruitment has established itself as a world class provider of recruitment solutions. Grafton has experienced an impressive growth pattern in the last five years. The network has built to a total of 59 branch operations spanning 15 different countries including the United Kingdom, Republic of Ireland, Chile, Czech Republic, Slovakia, Hungary, Poland, Lithuania, Russia, Portugal, France, Austria, Belgium, Turkey, UAE and Romania.