Job expirat
Receiving orders for goods over telephone, email or by fax
Registering orders into an integrated database
Follow-up of orders
Following of sales leads
Customer service:
Building a good relationship and keeping contact with the client and the customers
Reconcile problematic orders
Quick resolving of complaints/demands in an efficient, professional manner
High level of French and intermediate level of English
Customer oriented mindset
Computer Knowledge (MS Office, Internet etc.)
Multinational, dynamic team
Professional and soft-skills trainings
Further internal carrier opportunities
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide.
Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India as well as in China, Hungary, Romania, the United States and Mexico.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services.
We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
