06-06-2008 | EXPIRA LA 12-06-2008
Job expirat
In the context of one project in Luxembourg we are currently looking for a multilingual First Level Helpdesk Operator with a profile close to an Administrative Employee as no technical skills are needed.
He/she will be responsible for the following tasks:
- Standard helpdesk activities: receiving requests by phone, mail, fax and registrating these in a specific system, processing and following up on these.
- Follow the instructions of the client for the replies given to the users.
- Help maintaining the knowledge databases.
- Good communication skills
- Good oral and written knowledge of English, French and German
- Experience of working in a Computerized Environment (Office, Internet, computer applications usage)
- At least secondary education.
The following items could be considered as an advantage:
- Knowledge of Dutch or Swedish.
- Previous experience in Helpdesk/Call center environments.
- Knowledge of additional languages of the EU.
We offer a highly professional working environment in a multinational company with excellent career development opportunities;
We provide an attractive financial and benefit scheme based on the individual candidate’s experience and performance;
We offer continuous training and Professional Certifications.
INTRASOFT International is one of the leading ICT consultancy companies providing mid to large ICT services with end-to-end integration capacity for a wide range of customers in the private and public sector, including international and national organizations.
In Europe we deploy over 700 highly professional staff performing top quality missions in Belgium, Luxembourg and Greece. The majority of these people are working on long term projects for the European Institutions both on our premises and on the premises of the European Institutions.
