Job expirat
Job description & Responsibilities:
- Equipment lab testing support, including test environment setup, test equipment management and maintenance
- Customer communication and workshops
- Bidding support on product technical service related part
- Follow up issues that may arise during testing/workshop/bidding activities
- Supervising project engineering process, including hardware and software supervision, acceptance test
- Onsite support for site survey, installation or commissioning when necessary
- Interface with engineering partner to locate technical problems that may arise during the engineering process
- Responsible for SLM and TLM technical support service to customer or partner independently or jointly with a technical support team
- On site support in case of major or critical problems that can't be solved by customer or local subcontractor according to SLA
- Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process
- Traveling may be required
Qualifications:
- University degree in Engineering, Computer Science, or equivalent qualification
- Technical knowledge of: Routing, Switching, Voice over IP, NGN, and Telecommunication Protocols/Standards (SS7, SIP, H323, MGCP, etc) knowledge
- Strong organizational, interpersonal, presentation, communication & team work skills
- Ability to work with customers, internal business unit organizations, and third party vendors
- Fluent in English
Founded in 1988, Huawei Technologies is one of the fastest growing telecommunication and network solutions providers in the world. It is one of the worldwide leading suppliers in the field of Broadband Network (NGN, DSL, MSAN), Mobile Network (GSM/GPRS, UMTS, CDMA), Optical Network, Data Communication, Software and Applications (Intelligent Network). Huawei Technologies experienced a fast growth in the last decade with offices in more than 50 countries in the world and supplied its diversified products and solutions to more than 60 countries including Italy, UK, Germany, Spain, France, USA, Russia, Brazil, Peru, Egypt, South Korea, Australia, Thailand and China, etc. We sincerely invite professionals who have rich working experience in IT/Telecom companies to join us and develop together with Huawei. For further information, please visit us now at http://www.huawei.com