Job expirat
DUTIES AND RESPONSIBILITIES:
•To be prompt for all duties and Functions, as per Company’s standard, 20 minutes prior to inception.
•When assigned to Staff & Crew or Alternate Dining, use Company’s standard table services.
•When assigned to Room Service: Sign the F&B Service Personnel Tracking form. Sign Key Control Log
Sheet (every time key is used. Be on stand by during embarkation.
•To be groomed meticulously and ready for guest service with a smile always following the look book.
•To carry the tools of the trade.
Dining rooms. Table Crumber, Side towel, Pen, Order Pad, Menu Knowledge
Room service. Pen, Menu Knowledge, good verbal communication
Staff & Crew Dining rooms
•To study / learn all Guests Menus (Dining Room and Room Service).
•To study and follow USPH standards.
•To consistently give service that exceeds the expectations of our internal guests
•Follow dining room standards at all times
•Weekly training classes to prepare them for Carnival College
•To ensure their assigned station is set up to company standard for each meal time.
•To ensure their assigned station and pantry is clean, and all sanitation procedures meet USPH
requirements.
•To serve and clear each meal to guests, and offer hot and cold beverage service throughout the meal, as
per company procedure.
•To provide bread, sauces and additional services throughout meal service, as per company procedure.
•To ensure buffet table set up as per company standard, and maintained throughout meal service.
•To perform as per schedule all duties for crew parties.
•To follow garbage separation procedures and all other environmental issues on board
•To train and prepare for the position in Carnival College
Room Service
•Room service – follow cleaning schedule. Ice Machines Coffee Machines, Coffee Pots Set up Cleaning
area
•Collect and deliver dirty items to Upper deck and separate according to U.S.P.H. procedures.
•When assigned to Room Service, deliver all orders in a timely fashion.
•Deliver orders e.g. wine, fruit basket, letter, F&B orders.
•Delivery time must be from 10 to 15 minutes (preparation and deliver).
•To communicate any problems in your work area, or with your Guest, to your Supervisor.
Updated Date 01/27/07
Approved By_________
•To learn Environmental procedures and follow Garbage separation program
•To follow all tasks requested by management.
•To Ensure all functions are set up in a timely manner
Alternate Dining
•When assigned to Staff & Crew or Alternate Dining, use Company’s standard table services
•To be groomed meticulously and ready for guest service with a smile always following the look book
•Ensure you are aware of ships activities so you can advise guests if asked
•Maintain the lido deck table in a clean and tidy condition for service
•Set up for Midnight buffets
•Ensure Coffee machines are full at all times and cleaned daily
•Engage in light conversations with guests always greet them with a smile
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C.T.N. JOB SELECTION, Brasov este cea mai renumita firma de recrutare si plasare de forta de munca pentru Vase de Croaziera, consultanta pe piata muncii in domeniul hotelier
Avem o traditie de 14 ani in aceasta industrie si colaboram cu cele mai bune companii de croaziera americane si nu numai.
