Job expirat
Co-ordinates rapid response to incidents and problems, ensuring that appropriate action is taken to investigate and resolve them;
Co-ordinates investigations and proposals for changes and circumventions; monitors implementation of remedies in liaison with other functions;
Support, maintain and grow the Windows hosting platform including Exchange, IIS and MSSQL services;
Determines and initiatives preventive measures, such as identifying and investigating suspect software and other components;
Makes decisions and gives information and advice for incident control, in line with SLAs;
Ensures incidents, problems and resolutions are fully documented within the relevant reporting systems and syndicated to all stakeholders;
Monitors deviations from requirements or SLAs and takes appropriate action;
Analyses problem management processes, advises on improvements and leads project activity to implement them;
Analyses trends, creates and monitors plans and strategies to investigate and resolve incidents and problems;
Responsible together with the 1st and 2nd line support team team for the smooth running of the hosting infrastructure;
Minimum 3 years relevant work experience;
Experience with latest VMWare vSphere;
Windows 2003 and 2008 R2 Server administration;
Microsoft clustering technologies;
Microsoft SQL database administration;
IIS web server administration;
Exchange administration;
Knowledge of core internet protocols: SMTP, DNS, FTP, HTTP, HTTPS;
Windows PowerShell Scripting;
Strong knowledge of written and spoken English and German.
In return company offers the prospect of working with the leading player in its industry that matches your ambitions to grow and succeed along with a motivating salary package related to your ability.
Founded in 1982, Grafton Recruitment has established itself as a world class provider of recruitment solutions. Grafton has experienced an impressive growth pattern in the last five years. The network has built to a total of 70 branch operations spanning 19 different countries including the United Kingdom, Republic of Ireland, Chile, Czech Republic, Slovakia, Hungary, Poland, Lithuania, Russia, Portugal, France, Austria, Belgium, Turkey, UAE and Romania.