Job expirat
The 2nd line team are responsible for the day to day operational running of Colt entire hosting platform and provide 24/7 cover to the business. Standard hours are 8 - 17:30
Monday to Friday with out of hours cover being provided on a weekly shift system. Each
2nd line engineer must participate in this system as required. Participation in the out of hours cover will be dependant on successful completion of a probationary period. You will posses excellent communication and team working skills and have confidence working on your own initiative.
Responsibilities:
• Support, maintain and grow the Linux hosting platform including Apache and MySQL services.
• Responsible together with the 1st line support team team for the smooth running of Colt hosting infrastructure
• Supporting, maintaining, monitoring & troubleshooting the Colt hosting platform
• Working and supporting the R&D team on the creation and implementation of new services / products
• Working with the Network Team to maintain the network infrastructure and IP traffic flow
• Together with 1st line support, and 3rd line support and the R&D team ensuring Colt is delivering best of brand customer support
Measures of Performance:
• Maintaining the KPI performance of the shared hosting platform
• Ensuring the Linux platform is secure and up to date.
Essential:
• Linux (Redhat, Centos) administration
• MySQL database administration
• Apache web server administration
• Postfix administration
• Knowledge of core internet protocols .e.g. SMTP, DNS, FTP, HTTP, HTTPS
• Web Scripting languages e.g. Perl, PHP
Desirable:
• Experience with VMWare vSphere
• Experience and certification with Solaris OS
Education:
• Bachelor degree in Computer Science
• Any relevant Linux qualification
Colt began in 1992 with funding from Fidelity Investments. Within a year we’d completed 15 km of our London network, and been granted a PTO licence so that we could offer voice and transmission services. We soon had our very first customer.
We then signed various interconnect agreements and by 1995 had completed the initial phase of our network in London’s West End. That meant we could compete for business amongst the vibrant media, advertising and broadcasting community located in that area. We won more and more customers and by 1996 Colt was floated on the London Stock Exchange and the NASDAQ. We opened for business in Frankfurt, and gained our licence to operate in France.
Our European expansion continued as we raised new capital, won many awards, and began to work in Spain, Switzerland, and deepen our presence in France and Germany.
As of today, we are Europe’s leading information delivery platform, with over 35,000 European business and government customers. We have the fastest end-to-end European Ethernet network, seamlessly connecting over 100 cities. We also own and operate 19 state-of-the-art data centres.
At Colt, we continue to invest heavily in our ability to deliver integrated network and IT managed services. We have over 250 skilled experts, working across a broad range of technologies. We are also helping to lead industry standards and certification for cloud services.
Looking ahead, we are committed to constantly growing our ability to deliver solutions that make a real difference to our customers, and to underpin this with award-winning customer service.