Job suspendat de catre administratorul site-ului
Your task is to provide 1st level support for the German customers of the worldwide leader in multimedia equipments;
You will handle incoming phone calls, web-submits and received e-mails;
You will diagnose, troubleshoot and solve 1st level Help-Desk issues;
Outbound calls to customers and vendors will be sometimes necessary, in order to provide them feedback and solutions on their specific problems;
This function is a full time function (40h/week);
Proficiency in German and English languages;
Medium IT skills (MS Office, Windows, Internet);
Troubleshooting skills;
Previous work experience in a similar role is an advantage;
Fast learner;
Customer-oriented;
Self motivated, positive attitude and approach.
Competitive salary&benefits package;
Tailored and ongoing trainings;
Professional working environment.
TechTeam is a multinational company with core competencies in the help desk and IT outsourcing areas. With headquarters in Detroit, USA , TechTeam is currently present in Belgium, Germany, United Kingdom, Sweden and Romania, providing support services for Global and local companies.
Romanian subsidiary has successfully grew in last 2 years having 300+ employees providing client support services in more than 10 languages. Specialists or just starting a STRONG carrier, PEOPLE are the most important factor of our SUCCESS.
Join now and start or advance your carrier in an international environment. Join TechTeam!
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