Job expirat
Busy country GM requires a Personal Assistant with hands-on-experience, advanced English skills and previous expertise in supporting a high level executive.
Please only apply if:
- you live or able to relocate for this role in Sibiu
- have previous experience as a PA / Executive Assistant or in supporting an executive with admin duties
- your CV is detailed to day and English is at advanced level.
Key accountabilities:
•Provides support to the country manager
•Provides a wide range of secretarial/PA support such as arranging meetings, dealing with telephone enquiries, taking minutes and preparing correspondence, translates documents and real-time conferences or calls from English to Romanian and viceversa
•Pro-actively manages the time and resources of the country manager
•Promotes an appropriate image of the country manager by consistently demonstrating a highly competent and professional impression to all
•Provides efficient administrative support to assigned teams and areas of the organisation
Competencies required:
Understands underlying issues and develops and evaluates solutions
Adapts content, style and language to the audience
Encourages 2-way discussion in all
Presents own ideas in a concise, logical manner using relevant facts and rationales, sound evidence and persuasive arguments
Uses appropriate body language appropriate communication
Asks questions to gain understanding of the customer's needs, issues and expectations
Demonstrates adaptability in meeting specific customer needs
Goes the extra mile to deliver excellent customer service
Not only answers customer's direct questions but attempts to add additional value in customer transactions
Proactively keeps customer up to date
Seeks to see things from the customer's perspective
Takes full personal responsibility for resolving problems
Balances a range of sometimes conflicting priorities and tasks
Makes good use of 'spare capacity' in resources.
Manages small projects and allocates resources effectively
Plans how to deal with peaks and troughs in workload
Uses plans to manage workload on a short term basis
Defines clear (SMART) goals/objectives and performance expectations for the project, task or team - the 'what and why'
Defines clear behavioural expectations for team members
Delegates tasks with clear goals and expectations
Encourages team members to input to own goal setting
Sets goals/objectives for him/herself that are over and above those expected
Adapts personal style and behaviours to suit the needs and preferred style of the customer
Invests time in others within and outside the immediate team to build understanding and strengthen relationships
Proactively supports colleagues and trusts their capabilities
Resolves differences of view with customers positively to achieve 'win-win' outcomes for everyone
Seeks and finds common ground with customers to further working relationships
Values the input and expertise of colleagues and encourages them to express their views and ideas, ensuring a broad perspective is gained
Takes ownership and stays focused
Colt began in 1992 with funding from Fidelity Investments. Within a year we’d completed 15 km of our London network, and been granted a PTO licence so that we could offer voice and transmission services. We soon had our very first customer.
We then signed various interconnect agreements and by 1995 had completed the initial phase of our network in London’s West End. That meant we could compete for business amongst the vibrant media, advertising and broadcasting community located in that area. We won more and more customers and by 1996 Colt was floated on the London Stock Exchange and the NASDAQ. We opened for business in Frankfurt, and gained our licence to operate in France.
Our European expansion continued as we raised new capital, won many awards, and began to work in Spain, Switzerland, and deepen our presence in France and Germany.
As of today, we are Europe’s leading information delivery platform, with over 35,000 European business and government customers. We have the fastest end-to-end European Ethernet network, seamlessly connecting over 100 cities. We also own and operate 19 state-of-the-art data centres.
At Colt, we continue to invest heavily in our ability to deliver integrated network and IT managed services. We have over 250 skilled experts, working across a broad range of technologies. We are also helping to lead industry standards and certification for cloud services.
Looking ahead, we are committed to constantly growing our ability to deliver solutions that make a real difference to our customers, and to underpin this with award-winning customer service.