Job expirat
Folr aour Colt centre based in Sibiu, we are looking to take onboard a Junior HR Analyst with at least 2 years experience in HR processes, excellent English skills and additional language competencies in German or Spanish.
Role purpose:
• As part of HR SSC Support Centre, answer and resolve queries pertaining to Colts HR Processes
• Resolve HR queries and track resolution of open items
• Support necessary modifications to existing processes to meet changing requirements as part of a continuous improvement cycle.
• Supports HR processes and related queries across employee life cycle
• Maintains quality standards for all the relevant processes and meets process / service SLA’s.
• Requires minimal supervision for the processes that he is assigned to administer
• Keeps her / him self updated on Colt HR Processes and Systems.
Key accountabilities:
• As part of HR SSC Support Centre, answer queries pertaining to Colts HR Processes
• Resolve various HR system queries and track resolution
• Support necessary modifications to existing processes to meet changing requirements as part of a continuous improvement cycle.
• Supports HR processes and related queries across employee life cycle
• Maintains quality standards for all the relevant processes and meets process / service SLA’s.
• Requires minimal supervision for the processes that he is assigned to administer
• Keeps her / him self updated on Colt HR Processes and Systems
Experience:
• 3 to 5 years
Knowledge & Skills:
► Requires substantial experience of (+3 yrs.), out of which at-least 1 year in HR, with broad knowledge of HR processes & practices
► Experience of working with multiple stakeholders in a global environment
► Understanding / exposure to at-least two HR processes
► Exposure to employee lifecycle related processes like Employee On-boarding, Leavers process, Promotions etc.
► Prior experience of working & supporting in HR Shared Service contact Centre is preferred
► Exposure to and experience of working on HR Systems like Oracle, Siebel etc.
Other requirements:
- Fluent in English Language with proficiency in one additional language – German or Spanish
- Opportunity to work within a multinational environment
- Excellent remuneration package
PLease only apply if you are an excellent English apeaker with additional skills in German or in Spanish and if you live or are able to relocate to Sibiu
Colt began in 1992 with funding from Fidelity Investments. Within a year we’d completed 15 km of our London network, and been granted a PTO licence so that we could offer voice and transmission services. We soon had our very first customer.
We then signed various interconnect agreements and by 1995 had completed the initial phase of our network in London’s West End. That meant we could compete for business amongst the vibrant media, advertising and broadcasting community located in that area. We won more and more customers and by 1996 Colt was floated on the London Stock Exchange and the NASDAQ. We opened for business in Frankfurt, and gained our licence to operate in France.
Our European expansion continued as we raised new capital, won many awards, and began to work in Spain, Switzerland, and deepen our presence in France and Germany.
As of today, we are Europe’s leading information delivery platform, with over 35,000 European business and government customers. We have the fastest end-to-end European Ethernet network, seamlessly connecting over 100 cities. We also own and operate 19 state-of-the-art data centres.
At Colt, we continue to invest heavily in our ability to deliver integrated network and IT managed services. We have over 250 skilled experts, working across a broad range of technologies. We are also helping to lead industry standards and certification for cloud services.
Looking ahead, we are committed to constantly growing our ability to deliver solutions that make a real difference to our customers, and to underpin this with award-winning customer service.