Job expirat
Colt is the information delivery platform, enabling its customer to deliver, share, process and store their vital business information. An established leader in delivering integrated network, data centre, voice and IT services to major organizations, midsized business and wholesale customers worldwide. Colt operates in 23 countries with a 46.690 KM European network and transatlantic network capacity. Colt has metropolitan area network in 42 major European cities with direct fibre connection in 20065 buildings and 20 carrier neutrals data centres.
Voice line of business is building an inside sales capability in Romania. The purpose of the department is to manage and increase the portfolio of customer, by offering them services such as traditional voice lines, VoIP Access , IP Voice Solutions , Conferencing and Webex. We are going to cover 13 countries : UK, Germany, France, Spain and Italy, as the major ones plus Belgium, Netherlands, Portugal, Austria, Switzerland, Ireland , Sweden and Denmark for customers that are small and midsized companies.
Job profile
Reports To Inside Sales Director
Summary
The Inside Sales Representative is responsible for selling the full Voice product portfolio and achieving sales quotas. The Inside Sales Representative will reach business targets through excellent telephone sales and communications skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role.
Job Duties
• Make outbound follow-up calls to existing customers via telephone and e-mail; cross-sell and up-sell.
• Cold-call customers /prospects that are generated by sales campaigns
• Identify decision makers within targeted leads to begin sales process.
• Collaborate with Sales Manager to determine necessary sales approaches.
• Create and deliver qualified opportunities
• Maintain and expand the company’s database of prospects.
• Handle inbound, prospect calls and convert them into sales.
• Enter new customer data and update changes to existing accounts in the SFDC
• Investigate and troubleshoot customer service issues.
• Attend periodic sales training where applicable.
• Appropriately communicate brand identity and corporate position.
Requirements
• 1 to 3 years of direct work experience in a sales or telesales capacity.
• Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
• Success in qualifying opportunities involving multiple key decision makers.
• Able to build and maintain lasting relationships with customers.
• Strong written communication skills.
• Languages: English is mandatory and one of German, French, Italian, Spanish or Dutch is required.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.
Expertise and ideas are high priorities because these are the qualities that drives solutions for our customers. We don’t think in terms of who we want working with us, we think about who can get results for our customers. Being the right fit for our customers means you are likely to be the right fit for us.
Benefits:
Be part of the start-up team
International exposure in a very dynamic environment
Performance based reward
Training and career development
Find out more about working for us at www.colt.net
Colt began in 1992 with funding from Fidelity Investments. Within a year we’d completed 15 km of our London network, and been granted a PTO licence so that we could offer voice and transmission services. We soon had our very first customer.
We then signed various interconnect agreements and by 1995 had completed the initial phase of our network in London’s West End. That meant we could compete for business amongst the vibrant media, advertising and broadcasting community located in that area. We won more and more customers and by 1996 Colt was floated on the London Stock Exchange and the NASDAQ. We opened for business in Frankfurt, and gained our licence to operate in France.
Our European expansion continued as we raised new capital, won many awards, and began to work in Spain, Switzerland, and deepen our presence in France and Germany.
As of today, we are Europe’s leading information delivery platform, with over 35,000 European business and government customers. We have the fastest end-to-end European Ethernet network, seamlessly connecting over 100 cities. We also own and operate 19 state-of-the-art data centres.
At Colt, we continue to invest heavily in our ability to deliver integrated network and IT managed services. We have over 250 skilled experts, working across a broad range of technologies. We are also helping to lead industry standards and certification for cloud services.
Looking ahead, we are committed to constantly growing our ability to deliver solutions that make a real difference to our customers, and to underpin this with award-winning customer service.