ICT Services Team Leader (m/f)

EUROSCRIPT CERTITUDE SRL

21-12-2011 | EXPIRA LA 20-01-2012

Job expirat

RESPONSABILITATI

To support our ICT Services Team in our Sibiu/Romania office, we are seeking to employ at the earliest date ICT Services Team Leader (m/f).

Your responsibilities
You will participate as ICT Team Leader in our ICT Services team in Sibiu. With your expertise, you will contribute to the successful operation of our different ICT infrastructure and applications for the entire euroscript group.
Management of the local ICT team from Romania (Sibiu and Bucharest subsidiaries)
Management of central helpdesk on group level
Management of offered services on focusing to align IT services with the needs of business by:
Developing, implementation, continuous improvement, actualization and administration of projects related documentation
Demonstrate compliance and measure improvements of ICT specific activities
Administration, maintenance and monitoring of our ICT Infrastructure and Applications ensuring the adherence to the defined service levels, regarding:
Back office infrastructure (Groupware, MS Active Directory and communication services)
Desktop Management and user support
Participation to our group wide support
Participation in group wide ICT infrastructure projects
Regular reports to managing directors and ICT service managers


CERINTE

Your profile
Experience:
A university degree in computer sciences
At least 3 years of in-depth experience in leading ICT infrastructure projects, including:
Experience with the latest ICT project management tools and methodologies;
Experience in offshore management of central helpdesk teams
Experience in working in compliance with ICT standards (ITIL and ITSM knowledge). Knowledge of ISO 27001 and/or ISO 9001 is an asset.
Proven practical experience in administration of MS Windows servers and maintaining of MS back office systems and applications (MS Windows Domain, Active Directory, MS Exchange and VBS Scripting);
Profound knowledge of PC hardware and system software as well as of typical PC applications (e.g. MS Office);

Personal skills:
Excellent problem solving skills and ability to detect issues and formulate solutions;
Excellent ability to gather and analyze statistical data and generate reports;
Very good team spirit and interpersonal skills;
Strong sense of responsibility and initiative;
Ability to work hard and under pressure;
Experience in dealing with human resources;
Willingness to travel and participate in projects in our different subsidiaries;
Willingness to work in an environment requiring flexible working hours and on-call duty;
Very good ability to work both in a multilingual environment and independently;
Fluent use of English. German and/or French are assets.


BENEFICII OFERITE

We offer a versatile, interesting and attractive job as well as good development possibilities in an international environment.

If you are seeking a new challenge and are confident you are the right person for the position, we would be pleased to receive your full application written in English (CV, covering letter), indicating the reference ICT Services Team profile at:

Euroscript-Certitude S.R.L.
Fax: 0369 403 451
E-mail: jobs@euroscript.ro

For more information please contact us at: 0369 403 402


DESCRIEREA FIRMEI

Societatea noastra face parte dintr-o societate internationala cu sediul social in Luxemburg.
Societatea noastra ofera servicii complete incepand cu consilierea, integrarea in sistem si coordonarea intregului proces de redactare, traducerea si editarea documentelor, avand o competenta deosebita in \"managementul intreprinderii\"
Site: www.euroscript.com