Job expirat
- Respond to customers inquiries, answer questions, and address problems with a continuous focus on providing excellent customer service.
- Maintain a professional and courteous disposition at all times during customer contact.
- Analyze the information being presented by the customer, ask questions, and facilitate a solution or response that is appropriate.
- Deliver high level of customer service
- Obtains client information by answering telephone calls and verifying information prior to completing caller request
- Fluent in verbal and writing Italian (mandatory)
- Good in verbal and writing English
- Proven customer support experience
- Proficiency using PC applications
- Inter-personal skills and the ability to interact effectively with varying personality types.
- Strong phone contact handling skills and active listening.
- Excellent customer service skills and the profound ability to be customer centric
- Attractive benefits package
- Open-minded, young team
- Ongoing professional development
- Pleasant, modern working place
Travelgator, the newest initiative of ITNT, is a company operating in the tourism space. The first project of the company is an online accommodation booking website. Travelgator aims to help travellers discover new travel ideas, select the best accommodation options and book the best available deals.
ITNT, ranked by Delloite as one of the top fastest growing technology companies in the Central and Eastern Europe, covers different businesses in the online space such as, software distribution, mobile and travel.
