Agent back-office - Germana - Sibiu

SYKES ENTERPRISES EASTERN EUROPE SRL

22-02-2019 | EXPIRA LA 13-03-2019

RESPONSABILITATI

Deoarece ne dorim să fim colegi pe termen lung, sperăm să ți se potrivescă descrierea de mai jos :

Activarea serviciilor companiei, asigurand corectitudinea si confidentialitatea datelor;
Introducerea datelor in sistem si operarea modificarilor solicitate de clienti;
Urmarirea finalizarii task-urilor in termenele agreate;
Optiune de a lucra part-time/full-time.


CERINTE

Cunostinte medii de limba germana;
Cunostinte de operare PC;
Persoana organizata, responsabila si metodica;
Capacitatea de învățare.


BENEFICII OFERITE

Salariu fix și bonus de performantă atractiv;
Bonuri de masă;
O echipă ambitioasă și pozitivă, într-o atmosferă prietenoasă;
Mediu de lucru profesionist și clienți de renume internațional;
Oportunitatea de a-ți dezvolta cariera și de a promova rapid în cadrul companiei;
Training profesional ;
Feedback constant pentru a te ajuta să te dezvolți.


DESCRIEREA FIRMEI

SYKES is a global leader in providing customer contact management solutions/customer engagement solutions and services in the business process outsourcing (BPO) arena.

SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries.

SYKES specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound technical support and customer service. Headquartered in Tampa, Florida, with customer contact management centers throughout the world, SYKES provides its services through multiple communication channels encompassing phone, e-mail, web, chat and social media.

Utilizing its integrated onshore/offshore global delivery model, along with virtual at-home agents, SYKES serves its clients through two geographic operating segments: the Americas (United States, Canada, Latin America, India and the Asia Pacific region) and EMEA (Europe, Middle East and Africa).

SYKES also provides various enterprise support services in the Americas and fulfillment services in EMEA, which include multi-lingual sales order processing, payment processing, inventory control, product delivery and product returns handling.

Sykes Romania has offices in Cluj Napoca and Sibiu.

For additional information please visit www.sykes.com