Job expirat
REQUIREMENTS FOR THE ROLE:
-Degree in engineering with main focus telecommunications and computer science.
-Customer oriented. Focused on problem resolution.
-Familiar with debugging and training
-Knowledge of telecommunication protocols for value added services.
-Team player who is self motivated and can work independently.
-Willing and able to learn quickly new skills and technologies.
-Willing to work in 4 or 8 hours shifts
-Responsible for maintaining the products.
-Assistance given to clients answering their demands and questions.
-Connecting remotely on client servers for gathering necessary information, analyze and resolve client's incidents.
-Execute remote interventions and monitoring activities on the client servers when necessary.
-Incident tracking and updating using tracking tools.
-Maintaining communication with the customer and with support higher levels.
-The work is done from our offices in Targoviste, Pitesti and Bucharest
The compensation package is at a competitive level, related to the competences and performance level.
Extensive training and excellent professional environment.
- Only the selected candidates will be contacted (usualy up to 5% of the total number of aplicants)
www.temax.ro
